Privacy and Confidentiality

Confidentiality in Therapy

Privacy Statement

Anam Cara Connections is committed to protecting your privacy and maintaining the confidentiality of your personal and health information in accordance with applicable laws and professional standards.

Collection of Information
We collect personal information such as your name, contact details, and any information you choose to provide through this website (e.g., contact forms). If you become a client, we may also collect health information necessary to provide counselling services.

Use of Information
Your information is used to:

  • Respond to inquiries

  • Provide counselling services

  • Maintain clinical records as required by professional and legal standards

  • Manage appointments and communication

Virtual Services and Electronic Records
This practice provides virtual counselling services and uses Owl Practice for scheduling, record-keeping, and secure communication. Owl Practice stores personal and health information on secure servers and uses encryption to protect your data.

While reasonable safeguards are in place, no electronic system can guarantee absolute security.

Consent
By submitting personal information through this website, you consent to its collection and use as described in this statement. Additional informed consent will be obtained before beginning counselling services.

Limits to Confidentiality
Confidentiality may be limited where disclosure is required or permitted by law, including:

  • Risk of harm to yourself or others

  • Suspected abuse or neglect of a child or vulnerable person

  • Court orders or legal proceedings

Third-Party Services
This website and practice may use third-party services (such as hosting providers or email systems). These providers may store or process information outside of Canada.

Security of Information
We take reasonable steps to protect your information, including the use of secure platforms and password-protected systems. However, communication via email or online forms may not be fully secure, and you are encouraged to limit sensitive information shared this way.

Access and Correction
You have the right to request access to your personal information and to request corrections, in accordance with applicable legislation. You have the right to withdrawal this consent at any time with written notice to Anam Cara Connections.

Changes to this policy

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated “Effective Date.”

Contact Information
If you have questions about this privacy statement or how your information is handled, please contact:

Jodie Moffatt RSW

This practice operates in accordance with the standards of the Alberta College of Social Workers and applicable privacy legislation, including the Health Information Act and Personal Information Protection Act.5. Cookies & Analytics

This website may use cookies or similar technologies to improve functionality and understand how visitors interact with the site. You can disable cookies in your browser settings if you prefer.